Cancellation policy



Cancellation Policy

At Downton Estates Management, every reservation secures the property exclusively for the dates booked. Once a booking is confirmed, those dates are removed from availability, meaning other guests are unable to reserve the property.

For this reason, all payments made are non-refundable in the event of cancellation, no-show, late arrival, or early departure, regardless of the reason for cancellation.

We strongly recommend that guests obtain comprehensive travel insurance to protect against unforeseen circumstances, including illness, travel disruption, adverse weather, or other events that may prevent travel.

In the unlikely event that Downton Estates Management is unable to provide the booked accommodation due to circumstances beyond our control, we will endeavour to offer a suitable alternative property. If a suitable alternative cannot be provided, a full refund of all monies paid for the affected booking will be issued. Our liability is limited to the total amount paid for the reservation.

By confirming your booking, you acknowledge that you have read, understood, and agreed to this cancellation policy.